Communications Portal
Piggly Wiggly Carolina Company Example
Piggly Wiggly, a South Carolina based supermarket chain, uses HR InTouch to simplify the way they train their employee owners. As a retailer with over 100 locations and a diverse range of employee functions, training their multilingual workforce was no small feat. Using HR InTouch, Piggly Wiggly employees can log in and immediately access their job description, as well as training resources tailored to their specific role in the organization – in the language of their choice.
For example, when new Cake Decorators join the company, they log into the portal and go through the training program that has been designed specifically for the Cake Decorator role at Piggly Wiggly. Because the user experience is personalized, employees will only see the information and content that applies to them. They will not have to navigate around training materials for other job roles such as Deli Manager or Cashier.
Bon Secours Health System Example
Bon Secours Health System uses their private-labeled portal, Total Rewards @ Work Online, to serve as a centralized location for employees to access and manage all the benefits-related resources that are available to them. HR Administrators can provide messages to employees through the Member role via HR Notes, and they can also add links to benefit information, affidavits and more.
In addition, HR InTouch houses all kinds of unique content related to benefits and health. Bon Secours employees can access a “Forms Library” that links to any and every form they could possibly need from all of their benefit providers. Employees can access the company’s monthly wellness newsletters, comprehensive information about unique offerings such as the “Advancement in Nursing Program” and quickly learn if they qualify and how to apply for the program.
Targeted, Personalized Communication
BENEFITFOCUS® HR InTouch allows HR teams to communicate with employees in a new, personalized way. HR InTouch is a communications portal that allows HR staff to easily send targeted messages to groups of employees or to individuals. For example, you can notify all part-time employees of a change to their benefit offerings, inform employees in the west coast office about a new policy, send personalized “Happy Birthday” messages or announce a new incentive plan to all managers.
Customizable Employee Portal
Our clients use HR InTouch to meet their unique organizational needs for communicating with their employees. Some employers focus on online training programs while others focus on health and wellness promotion. The portal is customizable and flexible, making it easy for companies to create an employee portal that reflects their unique priorities, culture, and look and feel.
HR representatives can configure the portal – incorporating their own brand and content – without the assistance of IT staff. Once you have set up your site with the tools, widgets and content your company has selected, HR administrators can publish new content to employees on an ongoing basis.
Online Training Programs
HR InTouch simplifies and streamlines employee training. Employee acknowledgments help to manage and enforce compliance with your corporate policies and procedures. HR administrators can access reports that show them which employees have completed their training programs or reviewed new company policies. In addition, they can see employees’ progress within each program and which specific materials they have reviewed and actively acknowledged.
Customized Content and Video
Include whatever content your employees may need to access.
Company Policy Acknowledgement
Ensure compliance with your company’s policies.
Featured Training Topics
Incorporate featured training topics.
One Place for HR and Benefits Information
Our clients use HR InTouch as a central location for all HR and benefits information. In addition to detailed benefits information, companies provide new hire resources, company policies, educational information and links to carrier websites within HR InTouch.
Attendees at One Place 2011 learned some of the finer details of the HR InTouch portal and discovered just how easy it is to create an employee site. A brief, hands-on training session helped attendees understand how to create an interactive site and how to manage the important benefits information their employees need to know.
Transform Open Enrollment with Custom Video
Our clients use custom video to simplify communication during complex times such as Open Enrollment. Because changes in benefit offerings and company policies can be confusing, delivering these messages via video within HR InTouch has become a convenient and easy way to keep employees “on the same page” and informed throughout the Open Enrollment process.
